Frequently Asked Questions

What's the difference between the Family Plan and the Institutional Plan?

The Family Plan costs $2.99/month, and the first 30 days are absolutely FREE. We offer the Family Plan to parents and caregivers. The Institutional Plan costs $9.99/month, and the first 30 days absolutely FREE. We offer the Institutional Plan to teachers, librarians, and other educational organizations including homeschool groups.

Are students able access the Coping with COVID-19 at home as well as at school?

Yes. Simply provide your students with the username and password you created when you set up the account.

Do you offer support?

Yes. Please complete the contact form on The Child's World website.

How can I submit an article suggestion?

Please complete the contact form on The Child's World website. We welcome suggestions!

How does the free trial work?

Coping with COVID-19 is free for the first 30 days. When you subscribe, you'll automatically gain access to the complete online resource! You won't be charged during your free trial. If you want to continue using this resource, simply do nothing and your membership will be charged when your trial period ends.

How do I cancel my subscription?

You can cancel anytime, but you'll lose access to the full Coping with COVID-19 site. Subscriptions are set to renew automatically for your convenience. Although subscriptions are non-refundable, you may cancel automatic renewal at any time. After canceling, you will continue to have access to the Coping with COVID-19 for the remainder of the current billing period (if applicable). To cancel, simply click the Cancel Subscription link on your Account Billing page.

I forgot my password. What do I do?

Click Forgot Your Password on the Log In page. Enter your email address, and instructions to reset your password will be sent within moments.

Is Coping with COVID-19 a safe resource for my child?

Absolutely! The Child's World has been publishing quality educational content for over 50 years, and we're pleased to bring our Coping with COVID-19 online resource to kids in a completely safe, ad-free digital space. We routinely verify our Web links to make sure they are safe and active sites. So encourage your readers to check them out!

Is there a subscription option for schools and public libraries?

Yes! You can sign up for our Institutional Plan to gain unlimited access to all of the great content available on Coping with COVID-19. Please create an account using your organization's email address.

What type of membership is available for homeschoolers?

To support the needs of your homeschool family, please subscribe to our Family Plan.

Will my credit card be charged at the time I sign up for the 30-day free trial?

You will not be billed until after your 30-day free trial ends.